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Application Development and Production Support

RNR assists you in Designing, Developing, managing and operating critical Business Applications in a secure and efficient manner by applying our proven methodology. RNR has proven track record in managing critical production Applications. We ensure that your critical business applications are managed and operated 24/7 in a secure and efficient manner.

We provide predictable and improved SLAs with business in a cost efficient manner. Remote Application Support provides effective end-to-end management and support of your applications regardless of their location by pro-active and predictive monitoring. Our structured approach to application transition and management enables us to deliver remote application support services while the infrastructure continues to be located at customer premises or at any of our own data centers, reducing the service cost and enhancing service performance.

RNR assists you selecting the right combination of platforms and applications expertise to assist you in managing a diversified Application portfolio. We can help you create a setup that is capable of handling change as your business continues to evolve, and scale up as your business grows.

Our Offerings

  • Support for enterprise and custom applications.
  • 24x7 Application Monitoring.
  • Application Service Desk and Operations.
  • Proactive solving complex application problems.
  • Application Optimization
  • Application Production Support
  • Batch job monitoring and management
  • Incident management and escalations
  • Application Change Management support
  • Release, Change and Configuration Management
  • Production patch management
  • Availability and Performance monitoring
  • Metrics Based measurement
  • Flexible and Customized Pricing Models
 
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